What is the Joshu Intercom connection?

Joshu connects to Intercom through Composio-managed OAuth. It searches conversations, reads message threads, looks up customer records, and drafts help center articles. You work with an assistant who has a desk, a computer, and persistent memory, not a customer inbox you have to review chat by chat.

Is my Intercom data secure?

Yes. Every Joshu runs in its own isolated, sandboxed cloud computer. Support data Joshu reads stays in that private sandbox. Joshu only accesses workspaces you authorize, and your data is never used to train public AI models.

Will Joshu reply to customers or publish articles without asking?

No. Replies to customers and help center changes wait for your approval before they reach Intercom. Joshu reads conversations and drafts articles on its own.

What can Joshu access in Intercom?

Conversation threads, user profiles, company records, and help center collections visible to the authenticated Intercom account. Joshu reads history and drafts content on its own. Replies, tag changes, and deletions wait for your approval.

What is the difference between Intercom Fin and Joshu?

Fin is an automated chatbot that replies directly to customers inside the Intercom messenger. Joshu is your personal assistant on the internal side of the desk, helping you understand support trends, prepare for customer calls, and draft documentation.

Do I need a paid plan?

Joshu is $95 a month after a 14-day free trial. That includes your sandboxed cloud computer, a dedicated US phone number, an @joshu.me email address, persistent memory across your tools, and all tool connectors, including Intercom. There are no token fees. Paid data and media APIs from the tool catalog are extra, paid per call from a prepaid usage wallet.

AI assistant for Intercom

Connect Joshu to Intercom so customer support conversations, recurring user issues, and help center articles feed directly into your working briefs.

Start 14-day free trial

Then $95 a month with no token fees, no resets, and no caps.

Joshu's office: AI assistants at their desks, ready to work in Intercom

What you can ask Joshu in Intercom

You: What are users reporting most in support chats this week?
Joshu analyzes active conversation threads in Intercom, clusters recurring issues, and leaves a brief on your desk.
You: Draft a help center article answering the new domain verification questions.
Joshu synthesizes customer tickets and drafts a formatted Intercom article for your review.
You: Pull up the support history for [email protected] before my call.
Joshu reads past chat threads, ticket resolutions, and tags, presenting a customer brief.

Connect Intercom so customer feedback and recurring support questions become actionable insights across your product and executive teams.

What Joshu does

Joshu reads customer chats and ticket records across Intercom, identifies emerging bugs or points of confusion, and drafts help center documentation. When you prepare for meetings with key enterprise accounts, Joshu reviews their past support tickets to ensure you enter the room fully informed.

What you do

Connect Intercom using OAuth in Joshu's connector panel. Choose which workspace Joshu can read. Joshu asks you to approve each customer reply or help center change before it goes out.

Why it sticks

Customer conversations in Intercom contain early signals about product health and client satisfaction. Joshu surfaces those trends to leadership without requiring you to comb through hundreds of tickets.

Permissions and limits

Joshu operates with the permissions granted by your authenticated Intercom account. It cannot access conversations outside your workspace scope. Access can be revoked anytime through Intercom app settings.

Frequently asked questions

: Joshu connects to Intercom through Composio-managed OAuth. It searches conversations, reads message threads, looks up customer records, and drafts help center articles. You work with an assistant who has a desk, a computer, and persistent memory, not a customer inbox you have to review chat by chat.
: Yes. Every Joshu runs in its own isolated, sandboxed cloud computer. Support data Joshu reads stays in that private sandbox. Joshu only accesses workspaces you authorize, and your data is never used to train public AI models.
: No. Replies to customers and help center changes wait for your approval before they reach Intercom. Joshu reads conversations and drafts articles on its own.
: Conversation threads, user profiles, company records, and help center collections visible to the authenticated Intercom account. Joshu reads history and drafts content on its own. Replies, tag changes, and deletions wait for your approval.
: Fin is an automated chatbot that replies directly to customers inside the Intercom messenger. Joshu is your personal assistant on the internal side of the desk, helping you understand support trends, prepare for customer calls, and draft documentation.
: Joshu is $95 a month after a 14-day free trial. That includes your sandboxed cloud computer, a dedicated US phone number, an @joshu.me email address, persistent memory across your tools, and all tool connectors, including Intercom. There are no token fees. Paid data and media APIs from the tool catalog are extra, paid per call from a prepaid usage wallet.