What is the Joshu ServiceM8 connection?

Joshu connects to ServiceM8 through official OAuth and works across your job cards, client accounts, technician schedules, and on-site invoices. It tracks daily job dispatches, logs customer service calls into job cards, monitors outstanding trade invoices, and connects field operations back to your morning calendar briefs. You work with an assistant who has a desk, a computer, and persistent memory, not a trade management app you have to check manually between customer calls.

Is my customer and job data secure?

Yes. Every Joshu runs in its own isolated, sandboxed cloud computer. Job addresses, client details, and pricing records Joshu reads stay in that private sandbox. Joshu only accesses data you authorize, and your data is never used to train public AI models.

Will Joshu dispatch technicians or invoice clients without asking?

Joshu creates job cards and drafts invoices by default. Dispatching technicians to client sites, completing jobs, or sending final bills follows approval rules you configure.

What can Joshu access in ServiceM8?

Only the ServiceM8 accounts and franchises authorized during OAuth sign-in. Joshu cannot view unconnected business accounts or private personal schedules.

What is the difference between ServiceM8 automated messages and Joshu?

ServiceM8 sends automated text triggers on job status changes. Joshu is an assistant with long-term memory across ServiceM8, your email, phone calls, calendar, and accounting tools. It connects customer phone inquiries to existing job cards and drafts personalized technician briefs before appointments.

Do I need a paid plan?

Joshu is $95 a month with a simple flat rate. That includes your sandboxed cloud computer, a dedicated US phone number, an @joshu.me email address, eight-level cortex memory, and all tool connectors, including ServiceM8. There are no surprise usage tiers or seat markups.

Home ConnectConnect Joshu to ServiceM8

Connect Joshu to ServiceM8

Connect ServiceM8 so Joshu can organize field trade jobs, dispatch technician schedules, and check overdue client invoices.

ServiceM8

“What field service jobs in ServiceM8 are scheduled for today?”

Joshu queries your active job board, lists technician dispatches with client addresses and contact numbers, and leaves a brief on your desk.

“Create a new plumbing callout job for the tenant at 44 Elm Street.”

Joshu extracts job notes and access details from the customer message, creates the job card in ServiceM8, and stages it for review.

“Which trade clients in ServiceM8 have overdue invoices past thirty days?”

Joshu compiles outstanding job invoices, pairs them with customer phone numbers, and stages an aging list for follow-up.

Job dispatches, client addresses, and on-site invoicing in ServiceM8 connect directly to your daily scheduling and trade operations.

What Joshu does

Joshu keeps track of your ServiceM8 job queues to coordinate field operations smoothly. It turns inbound customer emails and phone inquiries into structured job cards, assigns appropriate technician skillsets, and compiles overdue billing summaries. When emergency repairs or callouts arrive, Joshu gathers property access details and stages the dispatch ready for review.

What you do

Connect your ServiceM8 account using OAuth and select which business locations Joshu may manage. Set whether new job creations and invoice dispatches require confirmation on your desk.

Why it sticks

Contractors and field service operators lose billable hours when managing calls, technician assignments, and paper invoices from the road. Joshu coordinates job intake and invoice tracking in the background so your field team stays on schedule.

Permissions and limits

Joshu accesses ServiceM8 using authorized OAuth scopes. It reads job records, creates service tasks, and updates client notes according to assigned permissions. It cannot delete completed work histories without explicit confirmation.

Frequently asked questions

: Joshu connects to ServiceM8 through official OAuth and works across your job cards, client accounts, technician schedules, and on-site invoices. It tracks daily job dispatches, logs customer service calls into job cards, monitors outstanding trade invoices, and connects field operations back to your morning calendar briefs. You work with an assistant who has a desk, a computer, and persistent memory, not a trade management app you have to check manually between customer calls.
: Yes. Every Joshu runs in its own isolated, sandboxed cloud computer. Job addresses, client details, and pricing records Joshu reads stay in that private sandbox. Joshu only accesses data you authorize, and your data is never used to train public AI models.
: Joshu creates job cards and drafts invoices by default. Dispatching technicians to client sites, completing jobs, or sending final bills follows approval rules you configure.
: Only the ServiceM8 accounts and franchises authorized during OAuth sign-in. Joshu cannot view unconnected business accounts or private personal schedules.
: ServiceM8 sends automated text triggers on job status changes. Joshu is an assistant with long-term memory across ServiceM8, your email, phone calls, calendar, and accounting tools. It connects customer phone inquiries to existing job cards and drafts personalized technician briefs before appointments.
: Joshu is $95 a month with a simple flat rate. That includes your sandboxed cloud computer, a dedicated US phone number, an @joshu.me email address, eight-level cortex memory, and all tool connectors, including ServiceM8. There are no surprise usage tiers or seat markups.